Privacy Policy

Last updated: April 2026

Pathway Benefits is committed to protecting the privacy and confidentiality of the personal information of our clients, website visitors, and business partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. What Is Personal Information

“Personal Information” means any information that can identify you as an individual, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Business information

  • Any information provided through forms, meetings, or communications

2. How We Collect Information

We may collect personal information when you:

  • Fill out a form on our website

  • Book a meeting or contact us

  • Communicate with us via email or phone

  • Engage with our services

We may also collect limited technical data automatically, such as:

  • IP address

  • Browser type

  • Pages visited

3. Why We Collect Your Information

We collect and use your information to:

  • Understand your needs and provide appropriate benefits advisory services

  • Communicate with you regarding your inquiry or services

  • Schedule meetings and follow up

  • Improve our website and services

  • Comply with legal and regulatory requirements

4. How We Use and Share Information

We do not sell your personal information.

We may share your information only when necessary, including:

  • With insurance carriers or service providers to deliver your benefits solutions

  • With trusted third-party providers who assist in operating our business (e.g., scheduling tools, email systems)

  • When required by law or regulatory authorities

5. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual obligations.

6. How We Protect Your Information

We use appropriate safeguards to protect your personal information, including:

  • Secure systems and software

  • Restricted access to sensitive information

  • Industry-standard security practices

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.

7. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Meet legal, regulatory, or business requirements

8. Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent where applicable

Requests can be made by contacting us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Pathway Benefits Inc.
Winnipeg, Manitoba
Email: mason@pathwaybenefits.ca